Dear Valued Customers,

The Chinese Lunar New Year is around the corner. In the greater Chinese regions this is seen as the most valuable time of the year -- just like Christmas in the West.

VolumeRate customer support and shipping will be temporarily unavailable between January 24th, 2009 to January 30th, 2009.

To minimize the impact on your orders, we will work with maximum efficiency processing shipments and CSE support tickets before and after the holiday.

So wish all of you a blessing Chinese New Year, may we have a promising 2009!

Sincerely,

VolumeRate.com Support

Dear Valued Customer,

Lately we found out that the ticket system is stopping to send auto-notifications after we replied your messages, so you have to  bookmark your ticket or save the access key, and re-check it from a certain time for our reply. (we normally will respond within 24 hours in weekdays).

We apologize for this inconvenience.

Sincerely,

VolumeRate.com